You can pay securely via Credit/Debit Card or PayPal Express Checkout
Payments will show on your Credit/Debit card statement as 'EDCGEAR' or PayPal account as 'PAYPAL*EDCGEAR'.
The automated order system checks actual stock levels when you add an item to your basket. If the item is out of stock you will be unable to add it to your basket, you can only add the quantity to your basket that are actually in stock.
You will receive an email confirmation once your order has been successfully received.
If you don't receive an email within 24hours of placing your order please check your junk email folder. If you still haven't received an email then please contact us.
For items in stock orders are normally despatched the same or next working day.
You will receive an email confirmation once your order has been despatched. If you have not received a despatch email please check your 'Junk/Spam' email folder.
Your order can be cancelled up until the point that it has been despatched. Please contact us.
If your order has been despatched you can return it unused with the original invoice within 14 days for a refund.
Once your order has been despatched you will receive a despatch email, if you have selected a tracked delivery service you can check the status of your order online at Royal Mail Track & Trace.
If it is your first order it can only be delivered to the cardholder's or verified PayPal address (to prevent fraud).
If you are a previous customer then we will ship to an alternate address, just place the order then send us an email with your order number and alternate address, or give us a call.
Recorded and Special Delivery and Tracked items will require a signature. All other items are scanned on delivery for confirmation.